Terms of Service

Last Updated: February 2, 2026 | Effective Date: February 2, 2026

1. Acceptance of Terms

Welcome to Cohera. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Cohera ("we," "us," or "our") governing your access to and use of the Cohera website, applications, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

2. Eligibility

To use the Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Service under applicable laws
  • Not have been previously banned or removed from the Service

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Your Account

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update this information as necessary.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

We recommend enabling two-factor authentication for enhanced security. We are not liable for any loss or damage arising from your failure to secure your account.

3.3 Account Sharing

Your account is personal to you and may not be shared, transferred, or sold to any other person or entity. Team features, where available, provide the appropriate mechanism for multi-user access.

4. Service Description

Cohera is a content creator platform that provides tools for:

  • Creating and editing content for social media
  • Scheduling and publishing content to connected social media accounts
  • AI-powered content suggestions and assistance
  • Analytics and performance tracking
  • Team collaboration features
  • Media management and storage

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify you of significant changes.

5. Social Media Platform Integration

5.1 Third-Party Platforms

The Service allows you to connect and publish content to third-party social media platforms including X, YouTube, Facebook, Instagram, LinkedIn, and TikTok. Your use of these platforms through Cohera is also subject to each platform's terms of service and policies:

5.2 Your Responsibilities

When using social media integrations, you agree to:

  • Comply with all applicable platform terms, policies, and community guidelines
  • Only post content you have the right to share
  • Not use the Service to violate any platform's rate limits or API restrictions
  • Not use automated features in ways that violate platform rules
  • Maintain appropriate authorization for all connected accounts

5.3 Platform Changes

Social media platforms may change their APIs, terms, or policies at any time. Such changes may affect the availability or functionality of certain Cohera features. We are not responsible for changes made by third-party platforms.

5.4 YouTube API Services

By using Cohera to connect your YouTube account, you agree to be bound by the YouTube Terms of Service. Cohera uses YouTube API Services to access your channel data and upload content on your behalf. Your use of YouTube features through Cohera is also subject to Google's Privacy Policy at https://policies.google.com/privacy.

You may revoke Cohera's access to your YouTube data at any time via Google Security Settings.

6. Acceptable Use Policy

You agree not to use the Service to:

6.1 Prohibited Content

  • Post, upload, or distribute illegal content
  • Share content that infringes intellectual property rights
  • Distribute malware, viruses, or harmful code
  • Post spam, unsolicited advertising, or promotional content
  • Share content that is defamatory, obscene, or harassing
  • Distribute content that promotes violence, discrimination, or hatred
  • Share false or misleading information

6.2 Prohibited Activities

  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Circumvent any security or access controls
  • Scrape, crawl, or harvest data from the Service without permission
  • Use the Service to send mass unsolicited messages
  • Impersonate any person or entity
  • Resell or redistribute the Service without authorization

6.3 Enforcement

We reserve the right to investigate and take appropriate action against any violations, including removing content, suspending or terminating accounts, and reporting violations to law enforcement.

7. Content Ownership and License

7.1 Your Content

You retain ownership of all content you create, upload, or publish through the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to:

  • Store, process, and transmit Your Content to provide the Service
  • Display Your Content to you and those you authorize
  • Publish Your Content to connected social media platforms as you direct
  • Create backups and copies for service operation

This license terminates when you delete Your Content or your account, except for content already published to third-party platforms or retained in our backups for a limited period.

7.2 Our Content

The Service and its original content (excluding Your Content), features, and functionality are owned by Cohera and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

8. AI-Generated Content

8.1 AI Features

Cohera provides AI-powered features including content suggestions, caption generation, and posting time optimization. These features use third-party AI providers (including OpenAI and Anthropic).

8.2 AI Content Ownership

Content generated by AI features using your inputs is considered Your Content, and you are responsible for its use. You should review all AI-generated content before publishing.

8.3 AI Limitations

You acknowledge that AI-generated content:

  • May contain errors, inaccuracies, or inappropriate content
  • Should be reviewed and edited before publishing
  • May not be unique and could be similar to content generated for others
  • Is provided "as is" without warranties of accuracy or suitability

8.4 Disclosure

Some jurisdictions and platforms require disclosure of AI-generated content. You are responsible for complying with any applicable disclosure requirements when publishing AI-assisted content.

9. Subscriptions and Payments

9.1 Subscription Plans

Cohera offers various subscription tiers (Free, Creator, Professional, Enterprise) with different features and limitations. Current pricing and features are available on our pricing page.

9.2 Billing

  • Paid subscriptions are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law or stated in these Terms
  • We may change pricing with 30 days' notice for monthly plans and at renewal for annual plans
  • Failed payments may result in service suspension or downgrade

9.3 Automatic Renewal

Subscriptions automatically renew unless you cancel before the renewal date. You can cancel anytime through your account settings. Cancellation takes effect at the end of the current billing period.

9.4 Refunds

We offer refunds only in the following circumstances:

  • Service unavailability exceeding 72 consecutive hours (prorated)
  • Billing errors on our part
  • As required by applicable law

10. Termination

10.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support. Upon termination:

  • Your access to the Service will end immediately
  • Scheduled posts will not be published
  • Your data will be deleted according to our Privacy Policy
  • No refunds will be issued for unused subscription time

10.2 Termination by Us

We may suspend or terminate your account if:

  • You violate these Terms or our Acceptable Use Policy
  • Your payment method fails and is not resolved within 14 days
  • We reasonably believe your account is being used fraudulently
  • Required by law or legal process
  • We discontinue the Service (with notice)

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
  • RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE
  • THE SERVICE WILL MEET YOUR REQUIREMENTS
  • ANY ERRORS IN THE SERVICE WILL BE CORRECTED

WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, OR POLICIES OF THIRD-PARTY SOCIAL MEDIA PLATFORMS. YOUR USE OF SUCH PLATFORMS IS AT YOUR OWN RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COHERA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS, DATA, USE, OR GOODWILL
  • SERVICE INTERRUPTION OR COMPUTER DAMAGE
  • COST OF SUBSTITUTE SERVICES
  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY.

13. Indemnification

You agree to indemnify, defend, and hold harmless Cohera and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your Content or its publication to social media platforms
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your violation of social media platform terms or policies
  • Any claim that Your Content caused damage to a third party

14. Dispute Resolution

14.1 Informal Resolution

Before filing a formal dispute, you agree to contact us at support@coheraapp.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

14.2 Arbitration Agreement

If informal resolution fails, any dispute arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except where prohibited by law.

14.3 Class Action Waiver

YOU AGREE THAT ANY CLAIMS WILL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims.

14.4 Opt-Out

You may opt out of the arbitration agreement by notifying us in writing within 30 days of first using the Service. Send opt-out notices to support@coheraapp.com.

15. General Provisions

15.1 Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles.

15.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cohera regarding the Service and supersede all prior agreements.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

15.5 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15.6 Force Majeure

We will not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages.

16. Contact Information

For questions about these Terms of Service, please contact us:

Email: support@coheraapp.com

Mailing Address:

Cohera
Australia

© 2026 Cohera. All rights reserved.

Cohera